We are able to accept self-funding clients and funding from some private health insurers.

• Initial Telephone Consultation: 20 minutes – Free
• Psychological Assessment: £130 per 50 minutes
• Therapy Session: £130 per 50 minutes
• Supervision: Please enquire (individual and group supervision available)

We work with many commonly known insurance companies including AXA, Bupa, Aviva, WPA & Healix.

If you’d like to use your private health insurance to cover your therapy sessions, here are a few steps to make the process smooth:

1. Check with your insurer that your plan includes psychological therapy and how many sessions are covered.
2. Ask whether you’ll need to pay any excess. If an excess applies, this will need to be paid in full before your therapy can begin.
3. Before your first appointment, please share your policy number and authorisation code so we can process your claim.

We’re happy to answer any questions and guide you through the process if you need support.

Is your insurer not on the list? Get in touch with your insurance information and we’ll be in touch shortly.

We offer online or telephone sessions, whichever is your preference. Online sessions will take place on a video platform (e.g. Zoom or Microsoft Teams). Your therapist will send you a link and password prior to your session time.

You can trust that everything you discuss will be kept confidential. Your psychologist is required to have supervision with a qualified Clinical Psychologist to ensure they are providing therapy in line with best practice; your therapist may discuss your sessions but will never share identifying details (e.g. your full name).

If your psychologist is concerned about your safety or someone else's safety, they are required by law to share information for purposes of protection.

You will receive a copy of the practice privacy statement when you book an appointment which provides details of how information is stored and handled in line with GDPR guidelines.

Please provide 48 hours notice if you need to cancel a session. In instances where less than 48 hours notice is given, you will be liable for the cost of the session.

Please note, if you’re using your health insurance to cover the cost of sessions, any cancellation fees will still be your personal responsibility, as these are not covered by your insurer.

We tend not to limit sessions to a particular number as we want to tailor the therapy to what you are looking for. During the first session we will talk to you about your goals and aims for therapy and may agree an initial set of sessions.

However, if you are using private health insurance to access therapy, the number of sessions you can attend will depend on the level of cover included in your plan or policy.

Please contact an individual psychologist for their availability. Sessions are typically offered Monday to Friday in the daytime or evening.

The titles Clinical Psychologist and Practitioner Psychologist are protected by law. This means that anyone using these titles must be registered with the Health and Care Professions Council (HCPC) and meet their standards for training, professional skills, and ethics.

All of the psychologists at The Light Side are accredited by the HCPC. Clinical psychologists undergo a minimum of six years of training specialised in working with mental health difficulties in children and adults across a variety of settings.

You can check the HCPC register here to ensure a psychologist is appropriately qualified and legally permitted to use these titles.

Please contact our team to discuss pricing for workshops, training, reflective practice sessions or workplace coaching/consultation. Costs are tailored to each booking and take into account factors such as group size, session length, venue hire and travel.

We can provide workshops, training, or reflective practice sessions either in person at your workplace, a location of your choice, or remotely via video conferencing.

We can offer bespoke one-off sessions or ongoing packages of support tailored to your organisation. Click here for a list of workshops that we have created and delivered successfully to give you an idea.

Reflective practice provides a regular, confidential space for teams to pause and think about the emotional impact of their work. Guided by a clinical psychologist, these sessions support staff to process challenges, understand team dynamics, and build resilience — improving wellbeing and effective working. We can offer a one-off reflective or debrief session, or arrange a monthly/bi-monthly reflective space for the team.

These sessions are delivered by a team of clinical psychologists (number dependent on the size of the team and request). We offer tailored, specialist workshops and teaching for teams and leaders based on your goals and evidence-based research — not “tick-box” wellbeing workshops.

Please use the contact us form or email XXXX to enquire about any questions you may have. Let’s chat about your business and support you in moving forward.